This is an app for the service executives of Tata Motors’ channel partners of Passenger Vehicle business to enable them with mobility and information on the go to cater to customer needs. This app will replace the physical ready reckoner and all the relevant information will be available in the digital format.
This app is mainly intended for SAs, CROs, CRMs, SM & SMOs and is designed as a tool for enabling better customer interactions. This will help in providing quick and accurate information for the customer queries during various types of interactions by the mentioned users. The app will be accessible based on the active CRMDMS user ID and with atleast one of the valid positions from the above mentioned list.
1. Sending SMS/Email in NSD Calculator
2. Generic Feedback sharing
3. Facility to view and Update Job Card details on the go.
4. Parts qty shown in Vehicle Information
5. Bug Fixes
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